ABOUT US
     
 
About Us

 



OUR PROFILE

 

FOREWORD

From humble origins in a home spare room in a Krugersdorp suburb in 1988, Raymond Herbst had a vision of a specialist Letting Agency that focused on customer service and used word of mouth to increase market share.

With his experience in the industry, he quickly identified that homeowners with tenants in their properties, were the most dissatisfied segment in the property market place.

With typical "Ray enthusiasm" he threw himself in a market research programme that enabled him to arrive at a market offering that was quite unlike anything previously offered, and then was surprised at the response.  His energetic wife Pat was soon roped in and later his son Darren and daughter Cary-Anne also passionate property people, to assist.

 

 And has expanded to a growing national operation . With great plans for further controlled growth and wider expansion with their unique sophisticated methods of control and property management and a dedicated property trained professional team are able, from a Head Office base, to effectively manage properties nationally.  They however, remain at heart a family business offering their clients a full range of property related services, and Ray has taken great pains to handpick a competent team that reflects his values and above all, puts the customer first.

 

This is essentially Ray's Business secret,

And one he wants you to experience first hand.

INTRODUCTION

Thank you for your valued time.

The purpose of this communication is to introduce you to Ecclesiate Real Estate cc and offer a brief overview that enables you to become au fait with our services, values, people and dreams.  This profile can be used as a reference, a disperser of information, and a guide of what to expect.

ECCLESIATE Property Letting and Management Specialists have been in operation since 1988 and have concentrated on renting, letting and management of residential and commercial properties, and of Body Corporate administration.  We currently control and administer a large property portfolio for Private Owners, Companies and Financial Institutions.

ECCLESIATE MISSION STATEMENT

We are the preferred specialists in the property management field on the Witwatersrand offering a complete spectrum of services that return value and peace of mind for all our customers.  We have an ethic of integrity to deliver a management service that is not just acceptable but that should exceed expectations, building on long-term relationships with clients and staff built on mutual trust and caring, and a proudly South African company we make it our mission to make a difference in our industry.

ECCLESIATE VALUES

We believe that the customer is the most important component of our business, and to serve our customer with honesty and integrity, we harness the professional skills of trained and motivated portfolio managers.  We believe our people are the most important asset and will equip them to exceed our customer's expectations and provide an uncompromising quality and totally thinking service to our clients that truly meets, and delivers beyond the needs of our clients, ensuring the satisfaction, stability and profitability of all stakeholders.

LIST OF SERVICES

ECCLESIATE offers the following Renting, Letting, Management Services, Body Corporate Administration and Professional Property Valuation Services  to YOU.

  • Expert letting and renting of residential and commercial properties
  • Negotiation with, and careful selection of tenants
  • Full screening and credit checks on prospective tenants
  • Inspections of properties by qualified staff
  • Negotiation of new leases and lease renewals
  • Rental collections and prompt payments to owners
  • Payment of rates, water and electricity accounts
  • Optional rental guarantee cover for landlords that GUARANTEES your rental   
  • payment WHETHER THE TENANT PAYS HIS RENTAL OR NOT! Should the tenant
  • default with the rental, the Landlord is guaranteed his rental payment.  Any costs occurred in collecting arrear rental or the costs involved for eviction of the tenant  will be paid by the insurer.  Should eviction become necessary, this will also be attended to by the insurer.  (Rental payment in this event is guaranteed for a period of three months).  (conditions apply) The premium is tax deductible
  •  Optional cover for tenants that will pay rental to the Landlord in the event of  their retrenchment : total disability or death for up to six months (conditions  apply)
  • House Owner's (building insurance  a full survey will be done of your property and your insured amount will be recommended.  This ensures you WILL NOT be under-insured, and if a claim arises be subject to the average clause Householders (contents), vehicle insurance, specialized Sectional Title Complex Building Insurance    Levy collections and payment to Body Corporate if required
  • Property maintenance service encompassing all aspects of  maintenance, repairs  and emergency repair services
  • An optional PROPERTY MAINTENANCE PLAN that you can pay monthly which will cover all maintenance expenses – payment is tax deductible
  • Assistance with insurance claims
  • Regular staff training programmes
  • Regular rental reviews to ensure your property is at all times rented   at market  related rentals.
  • Optional regular and reliable garden service and swimming pool   maintenance plans which can be included in your lease contract
  • Property Legal Advisory Service by respected and experienced   attorneys will well experienced in property law
  • Accompanied property Viewing Service for owners who reside outside Gauteng and are visiting and require to view their properties.
  • Assistance with transport to owners when vacating your home
  • Professional, informed and friendly advice to home seekers new to the West and surrounding areas
  • Full Property Broking Service for owners wanting to sell their properties or clients   wanting to purchase a property
  • Property Investment Advisory Services to ensure that you make  informed  property  decisions
  • Our Lease document is constantly updated to meet the requirements  of the latest legislation
  • Sectional Title Management and Body Corporate Administration
  • Professional Property Valuation Services of all commercial, residential and developed properties by a registered valuer
  • Capital gains tax valuations compiled
  • Valuations for estate purposes by our qualified and registered appraiser
  • Supply and installation of prepaid meters for control of rental and services
  • payments (i.e. Lights & water payments, levies, etc) the tenant can  make payments by debit card, internet, or through their cell phone
  • A tenant merit rating system which rewards tenants and encourages   responsible tenancy

GEOGRAPHICAL AREA OF OPERATIONS

ECCLESIATE is situated at 164 Hole-In-One Road (Struban Road), Ruimsig, Roodepoort, Johannesburg, R.S.A., and this serves as a central point of our areas of operations.

Our unique management system enables us to manage effectively properties nationally, and we are proud to be appointed the Exclusive Letting Agents for numerous Property Developers, Property Investment companies and of our association with numerous Property Brokers and Marketing Companies.

We utilize a unique property management system which has been designed by us to our way of property management and developed specifically for us by our developers and is updated regularly to keep in line with the latest and most advanced techniques in property management. We at Ecclesiate place great importance on transperancy and comminication with our clients and we have kept this in the forefront of priorities in the design of the system. It includes an automated SMS message system, an on-line "chat" facility where you can requests any information you may require on your property 24/7 from asnywhere in the world.  

Shortly we will be able to offer our clients 24 hour access on line to their accounts and information and status on their property/portfolios. Photographs from the latest inspection will be avaliable to you on line 24/7 from anywhere in the world together with a rental payment performance analysis and to our property investors, rental projections on their properties.

WITH OUR UNIQUE, TESTED AND PROVEN MANAGEMENT SYSTEMS, WE ARE ABLE TO MANAGE PROPERTY PORTFOLIOS ON A NATIONAL BASIS THROUGH OUR CAREFULLY SELECTED AND TRAINED JOINT VENTURE PARTNERS. AND WE ARE VERY PROUD TO ANNOUNCE, INTERNATIONALLY THROUGH OUR BRANCHES AND ASSOCIATES. THE LIST OF OUR JOINT VENTURE PARTNERS IS INCREASING OFFERING YOU A WIDER NATIONAL SERVICE AND OUR INTERNATIONAL BRANCHES, ALREADY ESTABLISHED, IN NEW ZEALAND AND AUSTRALIA WILL ALSO BE EXTENDED TO OTHER COUNTRYS.

WE ARE NOT A FRANCHISE ! WE DO OUR BEST TO RETAIN A SPECIALIZED, PROFESSIONAL AND EXPERIENCED HANDS ON MANAGEMENT FUNCTION.
WITH THE PERSONAL SERVICE YOU DESERVE.

"TO BE PART OF AN EMPIRE IS A LIFETIME OF PRIDE THAT BRIGHTENS THE SOUL IN BUSINESS. "